Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information You Provide:

• Name and contact information (email address, phone number)
• Tax Registration Number (TRN) for ZATCA compliance verification
• Company name and business details
• Messages and communications when you contact us

Automatically Collected Information:

• IP address and device identifiers
• Browser type and version
• Pages visited and time spent on our website
• Referring website URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our ZATCA compliance tools (QR Tester, VAT Calculator, XML Validator)
• Improve, personalize, and expand our website and services
• Respond to your inquiries and support requests
• Ensure compliance with ZATCA Phase 2 e-invoicing regulations
• Send you technical updates, security alerts, and administrative messages
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or security breaches

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following circumstances:

• With ZATCA-authorized service providers and technical partners who assist in our operations
• When required by Saudi Arabian laws, regulations, or legal processes
• To protect the rights, property, or safety of KSAPOS, our users, or others
• In connection with a business transfer, merger, or acquisition (if applicable)

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure servers with firewalls and access controls
• Regular security audits and vulnerability assessments
• Limited employee access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location and applicable laws (including Saudi Arabia Privacy Laws), you may have the following rights:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to certain data processing activities
• Data Portability: Request transfer of your data to another service

To exercise these rights, contact us at privacy@zatca.ksapos.com. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
• Preference Cookies: Remember your language and settings choices

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our tools and services.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Saudi Arabian law. We may retain usage data for longer periods for analytics and security purposes.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Saudi Arabia. By using our website, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in accordance with Saudi privacy laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: